Refund and Cancellation Policy

1. Scope

This policy applies to all program enrolments purchased on www.akmind.com.

2. Full Refund Window

A full refund of the program fee is available if requested within 7 days of enrolment, regardless of how many lessons have been accessed.

3. After 7 Days

• Unused live mentor sessions are refunded on a pro rata basis
• Completed lessons and issued certificates are not refundable

4. How to Request a Refund

Email hello@akmind.com from the registered parent email address with the learner name and program.

5. Processing Time

Approved refunds are initiated within 5 working days and credited to the original payment method within 5 to 7 working days after that, subject to the issuing bank.

6. Cancellation by AkonnAI LLP

If a cohort is cancelled by us, the full fee is refunded.

7. Free Demo

Demo classes are free and involve no payment, so no refund applies.